Privacy Policy
At Empowered Nutrition & Wellness (referred to as "the Company," "we," or "us"), we prioritize your privacy and outline our commitment in this “Privacy Policy.” This document details our practices regarding the collection, use, and sharing of your personal information when you access or use our website, www.empowerednutritionandwellness.com, as well as our social media platforms (collectively referred to as the “Website”).
We encourage you to read this Privacy Policy thoroughly. By using the Website, you consent to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using the Website.
COPPA Compliance - Children Under the Age of 13
In compliance with COPPA, the Children's Online Privacy Protection Act, this website and the services provided by Empowered Nutrition & Wellness are not intended for anyone under the age of 13. If you are under the age of 13, please do not use this website. If you are under the age of 13, please do not provide Empowered Nutrition & Wellness with any personal information, including but not limited to your name and email address. If we learn that we have collected or received personal information from a child under 13, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact us at support@empowerednutritionandwellness.com.
Types of Information We Collect
INFORMATION YOU PROVIDE TO US:
Below are examples of the information we collect based on the data you voluntarily share with us. We want to emphasize that we only gather personally identifiable information if you choose to submit it. You are always welcome to use this Website anonymously.
a. Webforms and Subscriptions. If you choose to do so, you can subscribe to our newsletter or complete a form on our Website, allowing us to send you email updates regarding the information, products, and services you request. The personal information we may collect includes, but is not limited to, your name, email address, phone number, and any other details you decide to share.
b. Communications. When you reach out to us directly through email, phone, text, messaging apps, or our social media platforms, we may gather and retain your name, email address, phone number, the content of your message, details about your business, and any other information you choose to provide.
c. Phone Numbers. We collect and utilize phone numbers to deliver updates regarding your application, send promotional offers, and support customer service inquiries. By sharing your phone number, you agree to receive calls and text messages from Empowered Nutrition & Wellness. Standard message and data rates may apply.
You can unsubscribe from receiving text messages at any time by replying "STOP" to any text message or by reaching out to us at support@empowerednutritionandwellness.com. We will not sell or share your phone number with third parties for marketing without your permission.
For operational reasons, your phone number may be shared with third-party service providers (such as text messaging platforms) in accordance with relevant laws and with measures in place to ensure the protection of your information.
d. Giveaways, Promotions, and Surveys. We may invite you to participate in surveys, provide feedback, or join promotions (such as giveaways) through our Website or a third-party platform. If you choose to participate, we will gather and store the information you provide, including your name, email address, and any other feedback requested. Please note that if you submit information through a third-party platform, the collection, use, and sharing of your data will be governed by that platform's privacy policies and agreements.
e. Account Creation. When you set up an account, we may request information such as your name, email address, phone number, and any other details you wish to share.
f. Appointment Scheduling. When you book an appointment, we may request details such as your name, email address, phone number, business information, and any other information you decide to provide.
g. Payment Details. When you buy a service or product, we gather information about the specific services or products you have purchased and the amounts paid. We collect necessary details related to your transaction to facilitate processing your order. You will need to provide specific payment and billing information directly to our third-party payment processing partners, which may include your name, credit card number, security code, expiration date, billing address, and zip code. To ensure your security, the Company does not have access to or retain sensitive cardholder information, such as complete credit card numbers or card authentication data.
h. Online Courses. To enroll in our online courses, you will need to provide specific information such as your name and email address, which allows us to communicate important details regarding the course. We collect information about the online course(s) you enroll in, your attendance status and duration, any products or services purchased during the course, as well as feedback obtained through surveys or chat features that may be available. Please note that these online courses are conducted through third-party platforms, so the collection, use, and sharing of your information will also be governed by the privacy policies and agreements of those third-party providers.
INFORMATION WE COLLECT AUTOMATICALLY:
As you navigate our website and interact with our email communications, we may utilize automated data collection technologies to gather non-personal identification information. This non-personal identification information may encompass various details about your device, browsing behavior, click patterns, mobile device information, operating system, IP address, browser type, domain name, access times, and the website from which you were referred. The tracking technologies employed by us include, but are not limited to, the following:
a. Cookies. A cookie is a small text file that is transmitted from a website to your browser and may be stored on your device. We utilize non-identifying cookies to enhance your navigation experience on our site. These cookies do not collect personal information, do not access personal data on your device, and are not linked to any identifiable information. The data collected through cookies may include visit dates and times, pages accessed, duration of your stay on our site, and the websites visited immediately before and after ours, along with your IP address. By analyzing this usage data, we can better understand and address the needs of our users.
b. Clickstream Data. We gather clickstream data and HTTP protocol elements through our website access logs. This information generates non-identifying usage statistics, including the total number of hits and visits to our site. We utilize this data for internal purposes such as research and development, user analysis, and business decision-making, which ultimately helps us improve our services. The resulting statistics do not contain personal information and cannot be used to identify individuals. We may also share this aggregated data with third parties for processing purposes.
How We Use Your Information
1. Enhancing Our Website and User Experience. We are committed to enhancing our Website and business services by utilizing the information and feedback provided by you.
2. Delivering and Managing Services or Products. We may utilize your information to deliver the services or products you have requested and keep you updated about them. This may also include services offered by third-party providers.
3. Emails. If you choose to receive communications through the Website, the email address you provide may be used to share information about our products or services, as well as occasional updates, company news, or promotions.
4. Managing Contests, Promotions, Surveys, or Other Features on the Website. We may invite you to take part in a survey, share your feedback, or join a promotion (such as a giveaway). If you choose to participate, we will collect and retain the information you provide, including your name, email address, and any other details requested during the process.
5. Communication. We will engage in communication regarding the management of our products, services, events, online courses, podcasts, programs, and promotions. Additionally, we will respond to your inquiries and feedback.
6. Marketing and Sales Activities. We may utilize your information to generate leads, explore marketing opportunities, conduct market research, assess and optimize the effectiveness of our advertising and marketing initiatives, and oversee our brand management.
7. Fraud Prevention. To safeguard against unauthorized transactions, we may identify potential unauthorized users and hackers.
8. Payment Processing. To enable and manage transactions and payments.
9. Account. To create and manage your account.
How We Share Your Information
1. Third-Party Service Providers. We engage third-party service providers to collect and manage personal information on our behalf. These services may include data analysis, marketing and advertising, email and hosting support, customer service, account management, credit card processing, and conducting customer research or satisfaction surveys. These providers are granted access to the personal information necessary for them to fulfill their roles.
2. Third-Party App Integrations. We may offer you direct access to features provided by third-party platforms, such as Facebook and Instagram. The inclusion of social media widgets or advertising units on our website may allow these third parties to collect information about you and your activities through cookies, web beacons, and other technologies that they place or access on your browser or device, regardless of whether you engage with them.
3. Online Advertising Services. We may utilize third-party advertising platforms, such as Facebook and Instagram, to display advertisements for our products and services on our website as well as on other sites and applications you visit. These advertisements may be informed by information we have collected (as described earlier) and insights that these advertising platforms gather through their tracking mechanisms. The ads may reflect your recent activities or your behavior over time across different sites and services and can be customized to align with your interests. For additional information on interest-based advertising and to explore options for opting out of having your browsing data used for targeted advertising, please visit www.aboutads.info/choices or, if you are located in the EU, www.youronlinechoices.eu/.
4. Contractors and Service Providers. We may disclose your information to reliable third-party partners who help us manage our website, run our business operations, or provide services to you, provided that these partners commit to maintaining the confidentiality of your information.
5. Third-Party Analytics Services. We may engage third-party analytics providers, such as Google Analytics, to assess your interaction with our website. These services utilize various tools to gather data on your usage, including the website you visited prior, your visit frequency, activities on our site, performance metrics, and buying patterns. We analyze this information to enhance our website and offer relevant information, products, and services that may interest you.
6. Legal Obligations. We may collect, retain, and share your information if we determine that it is necessary or appropriate to: (i) adhere to law enforcement inquiries and legal processes, such as court orders or subpoenas, or other legitimate requests from public authorities, including those related to national security or law enforcement; (ii) address your inquiries; or (iii) safeguard the rights, property, or safety of yourself, our organization, or others. It is important to note that your information may be disclosed if you submit any inappropriate content on or through the website.
7. Ownership Transfer. We may share your information with service providers, consultants, prospective business partners, or other third parties during the assessment, negotiation, or execution of a corporate transaction, such as a merger with another company or the sale, liquidation, or transfer of some or all of our assets. After any of these events, the handling of your information will be subject to the terms of this Privacy Policy that were in place at the time your information was collected.
8. Consent. We may also disclose your information with your permission or at your direction.
Do Not Track Policy
When you access the Website, we may receive “do not track” signals from your web browser or other methods. Currently, we do not respond to these “do not track” requests, but we may consider doing so in the future.
Your Rights
You possess specific rights regarding the personal information we maintain about you. Below is a summary of these rights and guidance on how to exercise them. Please be aware that we may need to confirm your identity before addressing any requests. Additionally, for each right listed, there may be legitimate legal grounds for us to deny your request, and we will inform you if that is the situation.
You have the option to withhold certain information from us; however, this may limit your access to certain features of the Website.
1. Marketing Communications. When you provide us with your name and email address, you consent to receive emails from us. If you wish to stop receiving emails, you can opt out by reaching out to us at support@empowerednutritionandwellness.com or by following the instructions provided in any email or on this Website.
2. Transactional or Service Email Communications. Certain communications we send are classified as transactional or service-related (such as important notifications regarding your account, updates on products, and billing details). Your purchase of products and services is contingent upon your acceptance of receiving these communications. If you prefer not to receive any transactional or service emails, you should refrain from purchasing products or services from our Website and/or cancel your user account. To cancel your user account, please reach out to us at support@thefunktionalnutritionist.com. Keep in mind that you may still receive marketing emails from us unless you also choose to opt-out of those communications, as mentioned earlier.
3. Google Analytics. We utilize Google Analytics to gather and analyze specific data regarding user interactions. This service may also obtain information about your usage of various websites, applications, and online resources. For more information on Google's data practices, please visit https://www.google.com/policies/privacy/partners/. If you wish to opt out of Google Analytics, you can download the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.
4. Information from Third Parties. To handle the information we obtain about you from social media platforms or other external sources, please follow the specific instructions provided by those parties for updating your information and adjusting your privacy settings, if applicable. The data we collect is governed by this privacy policy, while the data collected by third parties is subject to their own privacy practices. Please note that any privacy choices made on third-party sites do not affect how we use the information collected directly through our Website.
5. Cookies. Most web browsers typically accept cookies automatically. However, you can usually adjust your browser settings to delete cookies or to refuse them. Please be aware that if you decide to delete or reject cookies, it may impact some features or services on our Sites. If you wish to opt out of interest-based advertising from advertisers on our Site, you can visit http://www.aboutads.info/choices/.
Information Security
The transmission of information over the internet or through email is not entirely secure. While we will make every effort to safeguard your personal information, we cannot assure the security of any information you send via the Website or email; all transmissions are made at your own risk.
Data Management
To update your personal information, please reach out to us at support@empowerednutritionandwellness. When requesting a correction, kindly provide detailed information about why you believe the personal information we have about you is inaccurate or incomplete, so we can evaluate whether a correction is necessary.
If you would like to access any personal information we have about you, or if you wish to request the deletion or transfer of your information, please get in touch with us at support@empowerednutritionandwellness.com.
We aim to respond within 30 days. For security reasons, we may need you to send the request from the email address linked to your account and verify your identity before processing your request. Please be aware that we may retain certain information when we have a legal obligation to do so, including for necessary record-keeping and transaction completion.
You have the right to object to the processing of your personal information on valid grounds at any time, unless otherwise permitted by relevant laws. If you feel that your privacy rights under applicable data protection laws have been violated, please reach out to us at support@empowerednutritionandwellness.com. Additionally, you may have the option to file a complaint with the appropriate data protection authorities.
Legal Basis for Processing Data
We will process personal data based on the following legal grounds:
1. Necessity. As required to fulfill our obligations under our agreement with you. For instance, this includes processing your order and delivering the products you have purchased.
2. Legitimate Interest. When we have a valid reason to process your personal data. For instance, this may include informing you about updates to our products or services, communicating changes to legal documents, preventing fraud, or enhancing and safeguarding our products and services. We will only use our legitimate interests to handle your personal information when your rights and interests do not take precedence.
3. Consent. If we seek your permission for a particular processing activity (for example, to send you marketing emails), and you grant your consent as specified, and
4. Legal Obligation. In certain situations, processing may be required to fulfill a legal obligation, such as responding to requests related to legal proceedings.
Third Party Sites
The Website may include features or links to third-party websites and services. Any information you share on these third-party platforms is sent directly to their operators and is governed by their respective privacy and security policies, if applicable, even when accessed through our Website. We do not take responsibility for the content or the privacy and security practices of any third-party sites or services linked from our Website. We recommend that you review the privacy and security policies of third parties before sharing any information with them.
Transfer of Data
To deliver our products and services to you, we will store and process your personal information in the United States. If your data is shared with third-party data processors, it will be collected, transferred, stored, and handled according to their policies and practices, as well as in compliance with applicable local regulations.
Retention of Data
We retain the information we gather about you for as long as it is needed to fulfill the purposes for which it was collected. Additionally, we may keep certain information for valid business reasons or as mandated by law. If you would like to request the deletion of your information, please reach out to us at support@empowerednutritionandwellness.com. Unless there are exceptional circumstances (such as legal obligations to retain data), we typically delete your personal information upon request.
Notice of Rights to California Residents
If you reside in California, you have the right to request certain information regarding any personal data we may share with third parties for their direct marketing purposes. You can choose to opt out of future sharing of your personal information as defined by the California Shine the Light Act, and you may also request details about our adherence to this law. To make your request, please email us at support@empowerednutritionandwellness.com with "California Shine the Light" in the subject line, and include your mailing address, state, zip code, and email address. Please note that we cannot be held responsible for requests that are improperly labeled, sent incorrectly, or lack complete information.
International Privacy Laws and Your Rights Under the GDPR
If you access the Website from a location outside the United States, please be informed that you are sending information to the United States, where our servers are based. The information you provide may be transferred within the United States or to other countries beyond your country of residence, depending on the nature of the data and how we manage it. These countries, including the United States, may not have data protection laws that are as comprehensive as those in your country. Nonetheless, our collection, storage, and use of your information will always be subject to this Privacy Policy.
Changes to This Privacy Policy
We reserve the right to modify, update, or change this Privacy Policy at any time at our discretion, without requiring your consent or providing prior notice. When changes are made, we will update the date at the top of this Privacy Policy, and in certain cases, we may also provide additional notification (such as via email). We recommend that you review the Privacy Policy regularly whenever you engage with us to stay informed about our data practices and how you can help protect your privacy.
Your continued use of the Website following the implementation of the revised Privacy Policy signifies that you have read, understood, and accepted the latest version of the Privacy Policy.
Contact Us
If you have any inquiries regarding this Privacy Policy, the practices of this Website, or your interactions with the Website, please reach out to us at support@empowerednutritionandwellness.com.